Delcam reseller Les Technologies increases customer support
Delcam’s reseller for the French-speaking part of Canada, Les Technologies, has increased the technical support for its customers with the appointment of Pasqual Desjardins as an additional application engineer. Les Tech has been selling Delcam’s design and manufacturing software in the region for 14 years, starting with the FeatureCAM feature-based CAM system and later being given responsibility for the full CAD and CAM product range.
"We have increased our sales significantly in the last couple of years as more and more companies have realised the advantages of using Delcam software,” claimed Frederic Nadeau, one of the joint owners of Les Tech. "As a result, we needed to expand our support team in order to maintain the high level of service we give to our customers. Pascal will be based in our office in Sherbrooke, which is within easy reach of our clients in both Quebec and Montreal.”
"We are confident that our customers will benefit from Pasqual’s extensive technical knowledge. He first programmed CNC machines more than ten years ago using the Mazatrol control and has used MasterCAM for over eight years. As well as having experience in mouldmaking and in precision engineering, mainly for medical applications, he has programmed and operated positional and continuous five-axis machines, which will be important for our customers in the local aerospace industry.”
"I have been really impressed with what I have seen of FeatureCAM and look forward to showing companies how it can help their businesses,” said Pasqual. "The feature-recognition seems to be extremely comprehensive, while the automation within the whole program is more powerful than I’ve seen in other CAM software.”
05 July 2012